Privacy Statement

At TheRugClub.com we are committed to protecting your privacy and only collect personal information about you lawfully, in accordance with the current UK Data Protection Act.

Your Personal Information

We collect personal information about you in order to process your order effectively and efficiently and to provide you with the best possible service. The type of personal information we collect about you when you shop at TheRugClub.com includes:

* your name

* your address

* your phone number

* your email address

We will always keep the information we store about you up to date and accurate. We will always give you the option to opt out of our postal and electronic mailing lists. We will always protect your personal information from unauthorised access. If we intend to transfer your information outside the European Economic Area we will always obtain your consent first.

Modifying Your Information

You may at any time inspect, amend or delete any of the personal information we hold about you, or withdraw any previously given consent, by emailing our Data Controller at info@therugclub.com. Our Data Controller will be happy to assist you with any privacy concerns you may have.

Credit Card Information

TheRugClub.com never holds any credit card details. All credit card payments are processed on our behalf by Protx. The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Their internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.

Transaction Security

The transfer of the less sensitive transaction details from The Rug Club to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.

Security for the Shopper

Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.

Data Storage

All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard. We never ask for more information than is necessary or store it for longer than necessary. We never store your credit or debit card details. We never disclose any of your personal information to any third party unless you have given us your explicit consent (although we reserve the right to co-operate with law enforcement agencies and have no legal liability in the case of such disclosures).

Our Email List

Every issue of our newsletter contains an 'unsubscribe' link at the bottom, allowing you to quickly and easily remove yourself from our email list. We will not share your email address with anyone else or use it for any other purpose.